Keeping business rules consistent
Bring shared rules into clear services instead of duplicating them across applications.
SERVICE
Backend & API Engineering
Connect your products, data and business rules. We build backend services and APIs that make integrations easier to manage and operational issues easier to trace.
Explore what we can buildWHEN IT FITS
Start with what needs to change
Connecting external systems
Design integrations with validation, retry rules and useful diagnostics.
Controlling access to data
Define permission boundaries across people, services and organisations.
SOLUTION SCOPE
What we can build together
Choose the capabilities your project needs. We agree the priorities and boundaries before development.
REST & GraphQL APIs
Expose predictable contracts for web, mobile and partner applications.
Data modeling & persistence
Structure records and relationships around business rules and data access patterns.
Authentication & authorization
Enforce identity, roles and resource-level access on the server.
Third-party integrations
Connect partner APIs and webhooks with explicit failure handling.
Queues & background processing
Move long-running work out of user requests and manage retries safely.
Observability & diagnostics
Use logs and operational signals to follow a request across services.
A SOLUTION IN CONTEXT
Every channel, one source of truth
A clinic group takes appointments through its website, mobile app and front desk. Each channel keeps its own records, so two patients sometimes book the same slot. A shared API becomes the single source of truth, handles simultaneous requests and tells every channel when the schedule changes.
Receive every request
Website, app and front desk send bookings to one API
Hold the slot
Check availability and reserve it, even when requests arrive at once
Sync every channel
Confirm to the patient and update the schedule for staff
Business value: Patients and staff always see the same schedule.
RELATED WORK
See the work behind the capability
iPantry — one global store, built to deliver
Ongoing Shopify Plus development for iPantry, the global store at ipantry.com that replaced iPantry Australia and iPantry UAE in 2025. Working with Jolly Eats Trading, ForTech helped the store move off its old search and delivery apps, supports its shipping setup, and adds features through custom apps built for the group: delivery method rules, a delivery date picker and product bundles.
Explore the project
Bulk Eats Warehouse — B2B and B2C on one Shopify Plus store
Ongoing Shopify Plus development for Bulk Eats Warehouse, a Melbourne online store selling groceries, café supplies and catering in bulk to businesses and households. The store was already live when ForTech joined in 2023, first for iPantry and, from 2025, for Jolly Eats Trading. Most orders come from business customers, so much of the work is making Shopify’s B2B features work with the rest of the store.
Explore the projectDELIVERY & QUALITY
Clear deliverables, practical checks
The exact deliverables and acceptance criteria are agreed for your project. These are the foundations we plan around.
What you receive
Services & data model
Backend source code, database changes and business-rule implementation.
API & integration reference
Contracts, authentication requirements and examples for connected teams.
Operational guidance
Failure-handling tests, useful diagnostics and recovery instructions.
How we check it
Predictable contracts
Validate inputs, error responses and compatibility with consumers.
Recoverable integrations
Exercise retries, duplicate events and partial failures.
Visible operations
Make important requests traceable without putting sensitive data in logs.
TECHNOLOGY & INTEGRATION
Built around your ecosystem
These are examples, not a fixed technology list. We choose the approach around your existing systems, operating needs and team.
A FEW MORE DETAILS
Before we get started
Can you integrate with a legacy system?
We review the interfaces, documentation and access available. Where direct integration is limited, we discuss practical alternatives and their constraints before committing to a scope.
How do you handle changing APIs?
We agree compatibility expectations and document contract changes. Depending on the integration, versioning, contract tests and a migration window can help connected teams adapt.
Can you improve performance without replacing everything?
We start with measurement: slow queries, request paths and background work. Improvements are prioritised from evidence and tested against an agreed workload.
READY TO BUILD?
Let’s talk about your Backend & API project
Tell us which systems need to connect and where your current integrations become difficult to manage.
Start a Project